IT Services Catalog Preparation Service
What is this?
Coaching program for your IT team to articulate IT services in language which business understands, considers valuable and is willing to pay.
How will it work?
- Share your existing help desk tickets dump, or current IT offerings with me.
- I will analyze the information and have a discussion with you, to get more understanding of what is considered as an IT service by the business.
- Post which I will share personalized recommendations and templates to build an effective services catalogue.
What will you gain?
- Avoid conflict between business and IT by clearly articulating services provided by IT to company
- Ability to seek additional funding for business requested services not part of service catalogue